ApertureToFileMaker FAQ
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Browse through our most frequently asked questions. If you do not find the answer you are looking for, feel free to email your question to our support department. Typical response time is 24 - 48 hours.
Is Aperture to FileMaker compatible with Aperture 3?
Yes, however we are in the process of updating our plug-ins to 64 bit compatibility and in the meantime users needs to use Aperture in 32 bit mode to continue use of our plug-ins. To do this, in the Applications folder find "Aperture" and highlight it. Now select "Get Info" from the File menu. In the info window, check the Run in 32 bit Mode checkbox. If it it locked, click the lock graphic in the bottom corner and enter your password. You should then be able to use the plug-in 32 bit mode until a 64 bit version is available. Alternatively, you may use Aperture in 64 bit mode and when the plug-in is launched an alert is displayed asking if you would like to restart in 32 bit mode to continue use of the plug-in. When you quit, the next time Aperture is launched again in 64 bit mode.
Why are my image export settings not honored when using the plug-in in Aperture 3?
There is a bug in Aperture 3 that causes plug-ins to specify the last used preset in Aperture's export dialogue instead of the one you choose when in the export plug-in module. A suggested workaround is to export an image normally using the required preset in Aperture, then use the plug-in for that setting chosen previously.
How can I get information regarding licensing?
We have a general FAQ section with a licensing page outlining the answers to most common questions here. If you find you still need assistance, please email support here.
Why do errors occur while exporting my images?
There are various reasons for this kind of error. One likely cause is if you have changed the database schema of the Aperture_Photo table within FileMaker. Changing the field name, type or other field options will usually cause the plug-in to fail. Likewise, removing a column will cause the plug-in to fail. However, adding additional columns should not be a problem. To confirm that the plug-in is failing because of a bad database schema, see if exporting your photos to a newly created FileMaker database works.
Strange data in a given metadata field can also cause the plug-in to fail. If some photos are able to export successfully, but others fail, this could be the reason.
Is there an example FileMaker database available?
Yes, an example database is included on the installation DMG.
Can I export to a database hosted on a FileMaker Server?
It is possible in the future that our plug-in could work with the server version of the FileMaker product allowing a user to send photos from a Mac to a computer running FileMaker server. Currently this not possible because FileMaker has not yet implemented the necessary JDBC adaptor for use between multiple computers, you could consider contacting them and requesting that they work this into an future update.
As a workaround to this issue, you might be able to import your photos into a Filemaker database via the plugin. Then import from that database into the server version. For more support on this subject, please visit www.filemaker.com/support/
Can I create the database locally and host the files on a server?
Yes, but this is an unsupported configuration at this time that will require file sharing and FileMaker development experience.
If I create an images database, who will be able to open it?
All users accessing this file will need their own licensed copy of FileMaker Pro.
What metadata will ApertureToFileMaker export?
Click here for a pdf file listing all the metadata that ApertureToFileMaker exports.
What if I encounter issues using the plug-in?
When diagnosing plug-in errors, there are several system variables to take into consideration first before digging deeper into the code. Repairing your permissions is a good place to start, and also good practice after installing software. To do this, launch Disk Utility from the Applications under Utilities. Then select Repair and press Repair Disk Permissions. This basically cleans up your system files so that they can access each other properly. If this still does not resolve the issue, you could test with another account or create a new test account on your machine prior to more elaborate solutions. For more on what information you should send in when requesting technical support, please read through the general FAQ section.
How can I remove this plug-in from my system?
ApertureToFileMaker can be removed by deleting the plug-in file located at:
~/Library/Application Support/Aperture/Plug-Ins/Export/
ApertureToFileMaker.ApertureExport
(~ represents your home directory)
If you are removing this plug-in because you have experienced problems or it did not meet your expectations, please contact us and let us know why.
Please search through our F.A.Q. pages to see if your question has been answered. If you can't find your answer, contact us.
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- Support for multiple FileMaker databases
- Automatically creates schema and table structure
- Inserts photo and 120+ pieces of metadata
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