Simply put, a plug-in is a small computer program that adds a specific type of functionality to a larger, stand-alone application. Übermind's products add support for exporting photos from Aperture in a variety of ways.

Unfortunately, no. Our plug-ins are designed to only work with a specific program. However, we are currently in the process of beta testing iPhoto versions of most of our Aperture plug-ins. Click here if you're interested in learning more about Über Beta, Übermind's beta program.

A beta is the first public release of an unfinished application. While not a final version, a beta typically is fully-functional, though it may have some unknown issues that cause unexpected behavior. Click here to learn more about betas.

At a bare minimum, you should include the name of the product you are using, its version number, and a brief description of the problem. It would be extremely helpful if you include a copy of the log when corresponding with us about problems you are experiencing. Logs can be viewed using Console (located in Applications - Utilities). Including the log output in your support request by copying and pasting it into your email will help us track down the root cause of the problems. Tips for reporting:

Use the subject line--having descriptive text in the subject line is incredibly useful for us, and will help ensure your issue is addressed promptly. (This is a really good place to indicate the name of the plug-in you're using.)

Include version numbers--different versions of an application or operating system might handle the same code, well, differently. Thus, it is essential that you include the plug-in, Aperture, and OS X version numbers you are using.

Send us your Console log--Console is a Mac system utility that keeps a log of program and system messages. To view your system's log, browse to Applications - Utilities and double-click Console. Once Console is open, simply copy all of the text in the logging pane into a text file and attach that file to your support email.

Check out the Activity Monitor--like Console, Activity Monitor is a Utility included with OS X (located in Applications - Utilities) that will have some very useful diagnostic information if the plug-in hangs (i.e., becomes unresponsive while showing you the spinning beach ball). In Activity Monitor, select Aperture from the list of processes (it'll probably be highlighted in red), and click Inspect. A new window should appear. Clicking the Sample button in this new window will generate a text output that you'll be able to save and attach to your report.

Send in your crash log--each time a program on your Mac crashes (i.e., shuts down unexpectedly) a crash log is automatically generated. Crash logs can be found at the following path: home - Library - Logs - CrashReporter - Aperture.

This may seem like a lot for you to do, but including this information will go a long way in ensuring the problems you encounter get fixed.

We'd love it if you did. Just drop us a note at support@ubermind.com. While there's no guarantee we'll be able to implement all of the requests that are sent our way in the next version we release, we will keep them around for future updates.

At Übermind, we realize size doesn't matter... expertise does. So, whether you're a start-up or an industry leader, we can work with you to develop the tools that will sustain your business now, and in the future. Contact bizdev@ubermind.com.