Übermind Software Licensing Support
Browse through our most frequently asked questions. If you do not find the answer you are looking for, feel free to email your question to our support department. Typical response time is 24 - 48 hours.
I lost my license, how can I replace it?
When you purchased a license or registered for a free trial license, you should have received a backup copy of your license via e-mail. You will need to locate this license file and add it (see the instructions above). You can also use the Retrieve Product License form to have us send a copy of your purchased licenses via e-mail. If you are having trouble with a free trial license, please contact us at support@ubermind.com.
How do I add a license for my software from a license file?
Step-by-step instructions for installing a license file can be found at:
Replacing a Lost License.
When I try to register for my Free Trial License I receive an error about exceeding the trial license limit?
If you have experienced problems with your computer and have exceeded the limit for a free trial license, please contact us at support@ubermind.com to resolve this issue.
Please search through our F.A.Q. pages to see if your question has been answered. If you can't find your answer, contact us.