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ÜberUpload for Aperture FAQ
UberUpload for Aperture FAQ

ÜberUpload for Aperture FAQ
Back to ÜberUpload for Aperture

Browse through our most frequently asked questions. If you do not find the answer you are looking for, feel free to email your question to our support department. Typical response time is 24 - 48 hours.

Is ÜberUpload compatible with Aperture 3?

Yes, and in addition we have completely updated the plug-in architecture to a universal 32/64 bit binary which solved many compatibility issues that arose throughout updates of Snow Leopard and Aperture 3.

Please keep in mind that to be able to run the plug-in in 64 bit mode, your system must also be 64 bit capable. Meaning that you must have an 64 bit processor and operating system installed. Identifying the operating system is the easy part, Mac OS 10.6 is the only 64 bit OS released thus far. Please refer to this Apple support document to find out if you have a 32-bit or 64-bit Intel-based Mac.

Why are my image export settings not honored when using the plug-in in Aperture 3?

As of Aperture 3.0.3 this has been resolved, please update your software via Software Update or manually here. In Aperture versions 3, 3.0.1 and 3.0.2 there is a bug that causes plug-ins to specify the last used preset in Aperture's export dialogue instead of the one you choose when in the export plug-in module. A suggested workaround is to export an image normally using the wanted preset in Aperture, then use the plug-in for that setting chosen previously.

How can I get information regarding licensing?

We have a general FAQ section with a licensing page outlining the answers to most common questions here. If you find you still need assistance, please email support here.

The plug-in seems to hang when I try to export with Aperture 2.0. Why?

This was a problem for older versions of this plug-in, but has been fixed as of version 2.0.1. If you are still having this issue, try downloading the newest version.

How can I edit the settings for an existing server entry?

Simply select the server you would like to edit in the list of server Favorites, then click Edit. This will take you to the connection settings.

What server protocols are currently supported?

ÜberUpload currently supports FTP and SFTP protocols.

Why don't I see a progress indicator when exporting images from ÜberUpload?

During export, an export progress indicator appears towards the bottom of the Aperture panel. Either clicking on the progress indicator or selecting "Show Activity" from the Window menu while exporting will allow you to view export activity, including the number of images uploaded.

I am receiving errors while trying to connect or upload to a server. What's wrong?

There are various reasons for this kind of error. Typically, you want to use Passive Mode for FTP connections. Make sure your settings are properly configured:
If you are running Mac OS 10.4, open System Preferences and in the Network pane, make sure you have "Use Passive FTP Mode (PASV)" checked.


If you are running Mac OS 10.5, open System Preferences and from the Network pane select "Advanced" and make sure you have "Use Passive FTP Mode (PASV)" option checked under the "Proxies" tab.


If you are still experiencing issues and your firewall is enabled, ensure that Aperture is allowing incoming connections in the "Security" settings panel. In this case, Aperture would be interfacing directly with your server and be required to receive data in order to successfully process the transaction.

Open “System Preferences”
Select “Security”
Select the “Firewall” tab
Ensure that Aperture is set to “Allow incoming connections”
If not set, choose the “Allow only essential services” radio button
Click the plus (+) icon in the lower left corner
Choose “Aperture” from the applications list
Click “Add”

These issues also could be due to a permissions issue on your server. Please check with the host that your user account has the required permissions allowing read & write access from your IP address to their server.

How can I access the root folder on my server?

To access folders above your initial entry point, specify an absolute path (a path starting with a "/") in the "initial path" setting for the server. Specifying "/" will allow you to access the root path of the server (if you have appropriate permissions).

What happens if existing files on the server have the same name?

You can control the behavior of the plug-in when you try to upload files with the same name to a remote server. Clicking on the Preferences button allows you to choose whether you want the plug-in to warn you about files with identical names or if you want to automatically replace these files with the files you are uploading.

How do I use the plug-in's file compression features?

The compression option controls are located in Upload Options. You can access the Upload Options screen by clicking on the action button after connecting to a server. Then, use the "Compress" drop-down to control the zipping behavior.

What if I encounter issues using the plug-in?

When diagnosing plug-in errors, there are several system variables to take into consideration first before digging deeper into the code. Repairing your permissions is a good place to start, and also good practice after installing software. To do this, launch Disk Utility from the Applications under Utilities. Then select Repair and press Repair Disk Permissions. This basically cleans up your system files so that they can access each other properly. If that does not resolve the issue, you could simply restart the machine as another basic starting point. Testing in an alternate or new account could also help in determining the root of the issue. For more on what information you should send in when requesting technical support, please read through the general FAQ section or contact us.

How can I remove this plug-in from my system?

ÜberUpload for Aperture can be removed by deleting the plug-in file located at:
~/Library/Application Support/Aperture/Plug-Ins/Export/ UberUpload.ApertureExport
(~ represents your home directory)

If you are removing this plug-in because you have experienced problems or it did not meet your expectations, please contact us and let us know why.

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Please search through our F.A.Q. pages to see if your question has been answered. If you can't find your answer, contact us.

Download Now
Mac Mac
Price
$24.95 (Free 15 day trial)
Version
2.1.3
Date Posted
04/12/2010
File Size
7.6 MB
System Requirements
Aperture 2 or later
Mac OSX v.10.5 or later
Internet Connection
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  • FTP and SFTP support
  • Bonjour support for auto-detecting servers on the network
  • Safari-like organizable Favorites
  • Navigate remote servers with ease using a Finder-like browser
  • Search for remote files using a powerful Spotlight-like search engine
  • Simplified permissions on uploaded images and new folders
  • Fully multi-threaded for a very responsive user experience
  • Keychain support
  • Zip your images, individually or in a single file, on upload
  • Create new folders on remote servers
  • Navigate up or down remote servers with ease
  • Enterprise-grade file transfer engine
  • Exports to both pre-defined and custom image sizes
  • Support for custom naming based on image title, filename, album name and more...