We have a general FAQ section with a licensing page outlining the answers to most common questions here. If you find you still need assistance, please email support here.

Yes, as of version 2.1.2 ÜberUpload is now compatible with iPhoto '09 & iLife 2009. Please update to the latest version by clicking on the "Download Now" link to the right of the page. Future versions will either be automatically or manually updated depending on the settings checked in the preferences.

Simply select the server you would like to edit in the list of server Favorites, then click Edit. This will take you to the connection settings.

ÜberUpload currently supports FTP and SFTP protocols.

There are various reasons for this kind of error. Typically, you want to use Passive Mode for FTP connections. Make sure your settings are properly configured:
If you are running Mac OS 10.4, open System Preferences and in the Network pane, make sure you have "Use Passive FTP Mode (PASV)" checked.


If you are running Mac OS 10.5, open System Preferences and from the Network pane select "Advanced" and make sure you have "Use Passive FTP Mode (PASV)" option checked under the "Proxies" tab.


If you are still experiencing issues and your firewall is enabled, ensure that Aperture is allowing incoming connections in the "Security" settings panel. In this case, Aperture would be interfacing directly with your server and be required to receive data in order to successfully process the transaction.

Open “System Preferences”
Select “Security”
Select the “Firewall” tab
Ensure that Aperture is set to “Allow incoming connections”
If not set, choose the “Allow only essential services” radio button
Click the plus (+) icon in the lower left corner
Choose “Aperture” from the applications list
Click “Add”

These issues also could be due to a permissions issue on your server. Please check with the host that your user account has the required permissions allowing read & write access from your IP address to their server.

To access folders above your initial entry point, specify an absolute path (a path starting with a "/") in the "initial path" setting for the server. Specifying "/" will allow you to access the root path of the server (if you have appropriate permissions).

You can control the behavior of the plug-in when you try to upload files with the same name to a remote server. Clicking on the Preferences button allows you to choose whether you want the plug-in to warn you about files with identical names or if you want to automatically replace these files with the files you are uploading.

The compression option controls are located in Upload Options. You can access the Upload Options screen by clicking on the action button after connecting to a server. Then, use the "Compress" drop-down to control the zipping behavior.

When diagnosing plug-in errors, there are several system variables to take into consideration first before digging deeper into the code. Repairing your permissions is a good place to start, and also good practice after installing software. To do this, launch Disk Utility from the Applications under Utilities. Then select Repair and press Repair Disk Permissions. This basically cleans up your system files so that they can access each other properly. If this still does not resolve the issue, you could test with another account or create a new test account on your machine prior to more elaborate solutions. For more on what information you should send in when requesting technical support, please read through the general FAQ section.

ÜberUpload for iPhoto can be removed by deleting the plug-in file located at:
~/Library/Application Support/iPhoto/Plugins/ UberUploadForiPhoto.iPhotoExporter
(~ represents your home directory)

If you are removing this plug-in because you have experienced problems or it did not meet your expectations, please contact us and let us know why.